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Payments and deposits

Payments & Deposits — let the AI ask for a card on the call, Stripe handles the rest

Skaala lets the AI receptionist collect deposits or full payment as part of the booking — no invoicing, no chasing. Stripe handles the transaction; the AI ties it to the contact card and calendar slot.

What it means in practice

Unpaid invoices are a quiet drain on small businesses. With Skaala the AI can require a deposit or full payment as a natural part of the booking call, paid via Stripe.

Money flows directly to your Stripe account. Skaala never stores card data.

How it works

  1. 1

    Stripe connects

    Stripe Connect setup takes 3–5 minutes.

  2. 2

    Services flagged

    Pick which services require a deposit and how much.

  3. 3

    AI books and asks for payment

    SMS link to Stripe Checkout is sent.

  4. 4

    Booking confirmed

    On Stripe webhook.

  5. 5

    Refund or no-show

    Refund directly from the dashboard.

What's included

Everything runs through Stripe.

  • Stripe Connect
  • Stripe Checkout (cards, Apple Pay, Google Pay)
  • Webhook for booking confirmation
  • Refunds from dashboard
  • Stripe receipts

Pricing and trial

Skaala starts at $29/month (Essentials) or $149/month (Business). 7-day free trial — you register a payment method at signup but aren't charged until the trial ends, and you can cancel anytime.

See pricing details

Most used where no-shows cost most

Hair salons, dentists, physiotherapists.

Veterinarians

What Skaala doesn't do

  • No regional wallets (BankID, Swish, Vipps) today.
  • No VAT-compliant invoicing — use your accounting system.
  • No collections.

Frequently asked questions

Do I need an existing Stripe account?

No — you can create one during setup.

What is Stripe's fee?

Standard Stripe rates apply; Skaala adds nothing on top.

Do I keep deposits on no-shows?

Yes — per the rules you set.

What does it cost?

Included in Essentials ($29/mo) and Business ($149/mo). Stripe fees are extra.

Ready to set this up?

Connect Stripe, flag deposit-required services, let the AI do the rest.

Start your 7-day trial

By Skaala editorialLast updated: