No-show reduction
No-Show Reduction — SMS confirmation, 24-hour reminder, optional deposit
No-show reduction with Skaala combines instant SMS confirmation, an automatic 24-hour reminder, and an optional Stripe deposit. Three layers that together typically halve no-show rates.
What is no-show reduction?
A no-show is one of the biggest hidden costs for a service business. Traditional reminder calls are manual and easy to forget.
Skaala runs three layers automatically: SMS confirmation, 24-hour reminder, and optional Stripe deposit.
How it works
- 1
Booking
AI takes the booking on the call.
- 2
SMS confirmation
Sent right after booking.
- 3
Optional deposit
Stripe link via SMS.
- 4
Reminder 24 hours before
Automatic SMS with confirm/reschedule/cancel buttons.
- 5
Aftermath
Deposit is retained per your rules if the customer doesn't show.
What it runs on
Everything is included.
- Built-in SMS
- Stripe integration
- Google Calendar / Microsoft 365
- Zapier
- Per-service settings
Pricing and trial
Skaala starts at $29/month (Essential) or $149/month (Business). 7-day free trial — cancel anytime.
See pricing details →Highest impact for treatments and bookings
Hair salons, dentists, and physiotherapists see the biggest effect.
Dentists →What Skaala doesn't do
- No automatic blacklisting.
- Deposits via Stripe only.
- No collections / debt enforcement.
Frequently asked questions
How much does no-show drop?
It varies; the three-layer setup typically delivers a meaningful reduction.
Can I require a deposit only on some services?
Yes — flagged per service.
Does the customer need a Stripe account?
No — payment is via an SMS link.
What does it cost?
Included in Essential ($29/mo) and Business ($149/mo).
Related solutions and resources
Ready to set this up?
Turn on SMS, reminders, and optional deposits in 15 minutes.
Start your 7-day trialBy Skaala editorialLast updated: