AI receptionist, answering service, virtual receptionist, and business phone system for small businesses. Automatic call handling, booking, routing, and CRM integration around the clock.
24/7 AI phone answeringAnswering service with appointment schedulingVirtual receptionist workflowsAI call routingCRM integrationCall analytics70+ languagesSkaala Essential costs $60/mo in the US, £50/mo in the UK, SEK 599/mo in Sweden and NOK 599/mo in Norway, all excl. VAT, with 50 included minutes per month; billed yearly it is $50/mo in the US ($600 a year). Business starts from $149/mo in the US, £129/mo in the UK, and 1,499 SEK/NOK, all excl. VAT, with 400 minutes per month.
Traditional answering service pricing often depends on minutes, hours of coverage, call volume, and whether appointment scheduling is included. Skaala Essential costs $60/mo in the US, excl. VAT, and includes AI answering, appointment booking, call routing, CRM, SMS, and analytics.
Live virtual receptionist pricing often varies by receptionist time, call volume, and add-ons. Skaala's AI virtual receptionist (Essential) costs $60/mo in the US and £50/mo in the UK (excl. VAT) with 24/7 call answering and booking workflows.
No. All prices exclude VAT. VAT or sales tax is added on the invoice where applicable.
Not on plans purchased online. Monthly billing runs month to month and annual billing a year at a time. You can cancel at any time; the cancellation takes effect at the end of the period you have already paid for, and paid time is not refunded. If you sign a service agreement with our sales team, the term and notice period are stated in that agreement before you sign.
Yes, all plans include a 7-day trial. You add a payment method at signup so we can provision your number and AI agent immediately — but you're not charged until day 8. Cancel anytime before then from the dashboard and nothing is billed. All features are available during the trial.
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as local payment methods depending on your region.
Absolutely. You can switch plans at any time. When upgrading, you get immediate access to the new plan's features. When downgrading, the change takes effect at the next billing period.
Minutes beyond your allowance are charged at a fixed per-minute rate (for example $0.20 on Essential and $0.06 on Business in the US, excl. tax). The included minutes apply per month even on annual billing, and extra minutes are invoiced monthly in arrears — they are not part of the annual fee. You receive notifications as you approach your limit so you can upgrade or adjust your usage.
Add a payment method at signup to start your 7 days. Cancel anytime before the trial ends — you're not charged until day 8.
Essential is your personal AI receptionist. Business adds the full business toolkit and more included minutes for busy teams.
For solo owners
One local phone number included
What it handles
Cancel anytime
For busy teams
One local phone number included
What it handles
Cancel anytime
For larger organisations
What it handles
We respond within 24 hours
Industry package
AI receptionist and table booking in one.
Your phone, online booking and floor plan – together in one place.
Card required. The first charge is made when the 7-day trial ends – cancel before then and it costs nothing.
What's included
Answers to common questions about Skaala pricing and plans
Skaala Essential costs $60/mo in the US, £50/mo in the UK, SEK 599/mo in Sweden and NOK 599/mo in Norway, all excl. VAT, with 50 included minutes per month; billed yearly it is $50/mo in the US ($600 a year). Business starts from $149/mo in the US, £129/mo in the UK, and 1,499 SEK/NOK, all excl. VAT, with 400 minutes per month.
Traditional answering service pricing often depends on minutes, hours of coverage, call volume, and whether appointment scheduling is included. Skaala Essential costs $60/mo in the US, excl. VAT, and includes AI answering, appointment booking, call routing, CRM, SMS, and analytics.
Live virtual receptionist pricing often varies by receptionist time, call volume, and add-ons. Skaala's AI virtual receptionist (Essential) costs $60/mo in the US and £50/mo in the UK (excl. VAT) with 24/7 call answering and booking workflows.
No. All prices exclude VAT. VAT or sales tax is added on the invoice where applicable.
Not on plans purchased online. Monthly billing runs month to month and annual billing a year at a time. You can cancel at any time; the cancellation takes effect at the end of the period you have already paid for, and paid time is not refunded. If you sign a service agreement with our sales team, the term and notice period are stated in that agreement before you sign.
Yes, all plans include a 7-day trial. You add a payment method at signup so we can provision your number and AI agent immediately — but you're not charged until day 8. Cancel anytime before then from the dashboard and nothing is billed. All features are available during the trial.
We accept all major credit and debit cards (Visa, Mastercard, American Express) as well as local payment methods depending on your region.
Absolutely. You can switch plans at any time. When upgrading, you get immediate access to the new plan's features. When downgrading, the change takes effect at the next billing period.
Minutes beyond your allowance are charged at a fixed per-minute rate (for example $0.20 on Essential and $0.06 on Business in the US, excl. tax). The included minutes apply per month even on annual billing, and extra minutes are invoiced monthly in arrears — they are not part of the annual fee. You receive notifications as you approach your limit so you can upgrade or adjust your usage.
Connect your AI agent in about 15 minutes. No technical skills needed. Add a payment method to start your 7-day trial — you're not charged until day 8.
Skaala offers transparent pricing with no hidden fees. Plans purchased online run month to month with no minimum term; plans arranged with our sales team run for the term stated in the signed agreement. Our AI business phone system and answering service comes in two plans designed for different business sizes. The Essential plan suits solo entrepreneurs and small businesses with lower call volume, while the Business plan targets teams and businesses handling more calls daily.
Both plans include all core features: a 24/7 AI phone answering service that responds with a natural voice, automatic booking and calendar management, call summaries via email and SMS, CRM integration, and support for over 70 languages. Essential costs $60/mo in the US, £50/mo in the UK, SEK 599/mo in Sweden and NOK 599/mo in Norway on monthly billing, excl. VAT. Plans purchased online can be upgraded, downgraded, or cancelled at any time.
Every plan includes a 7-day trial — add a payment method at signup, but you're not charged until day 8. Cancel anytime before then from the dashboard. If you exceed your included minutes, you're charged a transparent per-minute rate with no surprises. Contact us for custom enterprise volumes or try your AI receptionist free in Playground.
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