Phone AI converts speech to text, uses large language models to understand intent and context, then generates natural-sounding responses via text-to-speech. It connects to business systems (calendars, CRMs, payment processors) to take real actions during the call.
No. Phone AI uses natural language AI for genuine two-way conversations, while robocalls play pre-recorded messages. Phone AI understands context and responds dynamically.
Modern Phone AI systems like Skaala support multiple languages including Swedish, Norwegian, and English, switching automatically based on the caller.
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