When a call comes in, the AI receptionist answers using natural language processing to understand the caller's intent. It can transfer calls, take messages, book appointments, and answer FAQs based on your business configuration. All interactions are logged and accessible from your dashboard.
Yes. Unlike a human receptionist, an AI virtual receptionist can handle unlimited concurrent calls without putting anyone on hold.
Absolutely. Small businesses benefit most because they get professional call handling without hiring dedicated reception staff.
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