How are insurance providers and co-pay tracking handled?

Skaala stores insurance information and co-pay status per patient. The system shows when the co-pay threshold has been reached and can generate documentation for insurance billing with the correct treatment codes. New referral periods are easily updated.

Can patients receive exercise programs through the system?

Yes, after each visit the therapist can trigger an individual exercise program to be sent to the patient via SMS. The patient can report progress before the next visit so the therapist has updated information.

Does the system work for clinics with both individual and group sessions?

Yes, individual treatments and group training sessions are managed in the same system. Group sessions have limited capacity with automatic capacity management and waitlists. Each format has its own duration and resource booking requirements.

Booking system for physiotherapy

Fill your treatment slotsand automate treatment plans

Skaala's AI booking system handles recurring treatment bookings, patient reminders, and follow-ups for your physiotherapy clinic. Patients book 24/7 via phone or web, and treatment series are scheduled automatically.

Recurring treatment series booked automatically
Integration with insurance providers and co-pay tracking
Patients receive exercise programs via SMS after visits
Sync with Google Calendar and clinic systems

Appointment management built for physiotherapy clinics

Recurring treatment series with automatic booking

Physiotherapy patients often need series treatments — 6, 10, or 12 visits over a set period. Skaala schedules the entire treatment series at the first booking based on the recommended interval and the patient's availability. Each visit is confirmed with an SMS reminder, and the patient can reschedule individual appointments without affecting the rest of the series. When a series nears completion, the system automatically suggests follow-up or extension of the treatment plan, so no patient drops out mid-rehabilitation.

Insurance handling and co-pay tracking

Many physiotherapy patients have a referral from their doctor and need insurance handling or co-pay tracking. Skaala stores insurance information and co-pay status per patient and automatically shows when the co-pay threshold has been reached. The system can generate documentation for insurance billing with the correct treatment codes and patient details, significantly reducing the administrative burden for clinic staff. New referral periods and insurance changes are easily updated in the patient profile.

Exercise programs and between-visit follow-up

Effective physiotherapy requires patients to follow their home exercise program between visits. Skaala sends automatic reminders and links to individual exercise programs via SMS after each visit. Before the next treatment, the patient can report progress or issues via a simple digital report, so the therapist has current information when the patient returns. This continuous contact between visits improves treatment outcomes and patient engagement.

Flexible scheduling for different treatment types

Physiotherapy clinics offer many different treatment modalities — manual therapy, exercise rehabilitation, acupuncture, shockwave therapy, and group training. Each treatment type requires different durations, equipment, and facilities. Skaala manages each treatment form with individual time blocks and resource bookings. The AI reception asks the patient about treatment type and matches the right therapist with the right expertise and availability. Group sessions with limited capacity are managed with automatic capacity control and waitlists.

Frequently asked questions about physiotherapy booking systems

Yes, you can book entire treatment series at the first visit with automatic intervals. Each visit is confirmed with SMS, and the patient can reschedule individual appointments without affecting the rest. The system suggests follow-up as the series nears completion.