Fill your treatment slotsand reduce cancellations
Skaala's AI booking system handles patient appointments, reminders, and recall schedules for your dental practice. Patients book 24/7 via phone or web, and emergency slots are filled automatically from the waitlist.
- Separate scheduling flows for hygiene and treatment
- Automatic recall lists for overdue checkups
- Emergency slots offered to waitlisted patients
- GDPR-compliant patient data handling
Appointment management built for dental practices
Separate flows for hygiene and treatment
Dental clinics have unique scheduling needs where hygienist visits, examinations, and treatments require different time blocks and staff. Skaala manages separate booking flows so hygienists and dentists get optimized schedules without conflicts. Each treatment type gets the right duration allocated, from 20-minute cleanings to two-hour crown work, and the system prevents a hygienist from being double-booked while a treatment chair sits empty.
Automatic patient recalls and reminders
Patients who miss their biannual checkups cost the clinic both revenue and patient health outcomes. Skaala sends automatic recall messages when it is time for the next checkup based on the last visit date. SMS reminders 48 and 24 hours before appointments drastically reduce no-shows. The system also manages waitlists for canceled slots so schedule gaps fill automatically.
Emergency slot and same-day booking management
Toothaches and urgent issues do not wait for regular booking hours. Skaala reserves configurable emergency slots each day and offers them to patients with urgent needs via phone around the clock. The AI reception assesses urgency based on the patient's description and books the right type of emergency slot. Patients without urgent needs are directed to the nearest available regular appointment.
Digital patient intake and insurance handling
Reduce administrative time by letting patients fill in health information and insurance details digitally before their visit. New patients receive a link to a digital intake form with the booking confirmation. The information is available to clinic staff before the patient arrives, saving time at reception and reducing the risk of incorrect information.
Frequently asked questions about dental booking systems
Yes, Skaala manages separate booking flows for hygienists and dentists with different time blocks, staff, and equipment. You configure each treatment type with the correct duration and assign it to the right staff and treatment room.