Skaala vs Timma
See how Skaala compares to Timma — features, pricing and value for Nordic businesses 2026.
Timma is a Swedish booking and scheduling platform for service businesses, especially in beauty and wellness. Timma handles online booking but lacks AI phone answering. Skaala complements with AI that answers calls, books automatically, and follows up via SMS.
Feature comparison
| Feature | Skaala | Timma |
|---|---|---|
| 24/7 AI Call Answering | Included | Not available |
| Online Booking | Included | Included |
| POS Integration | Not available | Included |
| Built-in CRM | Included | Basic |
| SMS Follow-up | Included | Limited |
| Payment Collection | Included | Included |
| Multilingual (70+ languages) | Included | Not available |
| Phone Booking via AI | Included | Not available |
| Call Analytics & Transcription | Included | Not available |
| Staff Scheduling | Included | Included |
Pricing comparison
Skaala delivers more value at a lower price
299 kr/mo
- AI-telefonsvar + Bokning + CRM + Betalningar
- Svenska, norska, engelska + 70+ språk
- GDPR-kompatibel, EU-lagring
From 0 kr/mo (commission-based)
Booking and scheduling tool for service businesses
Why Skaala?
AI phone answering included
Timma offers online booking and POS but no phone service. Skaala answers calls with AI and books appointments automatically — capturing customers who call instead of booking online.
No per-booking fees
Timma charges fees per booking and transaction. Skaala has fixed pricing from $29/mo with unlimited bookings included.
CRM with AI intelligence
Timma has basic customer records. Skaala offers AI-powered CRM with automatic contact scoring, follow-up suggestions, and complete call history.
More than just booking
Skaala doesn't just replace Timma's booking — it adds AI phone answering, CRM, payments, and call transcriptions. Try it yourself — free for 14 days, no credit card required.
Skaala vs Timma — a detailed comparison
Timma is a well-established Swedish booking platform, especially popular in beauty and wellness. With commission-based pricing (from 0 kr/mo) and POS integration, Timma is a strong choice for salons wanting online booking. But Timma completely lacks AI phone answering — all customers who call instead of booking online are lost if no one answers.
This is where Skaala perfectly complements. While Timma handles web booking, Skaala's AI answers phone calls 24/7, books automatically, and follows up with SMS. Skaala also has built-in CRM with contact scoring — a feature Timma does not offer. The combination of Timma and Skaala covers all booking channels: web, phone, and follow-up.
Skaala costs $29/mo at a flat rate — no commission per booking. If you want to replace Timma entirely, Skaala includes online booking, AI phone answering, CRM, and payments in one platform. Try free for 14 days and stop missing phone customers.
Frequently Asked Questions
What is the difference between Skaala and Timma?
Timma is a booking and scheduling tool for service businesses, especially in beauty and wellness. Skaala is an AI-powered all-in-one solution that answers phone calls 24/7, books automatically, has CRM, and sends SMS follow-ups. Timma handles online booking — Skaala also captures customers who call.
Can I use Skaala together with Timma?
Yes. Skaala works excellently as a complement to Timma. Use Timma for online booking and Skaala to capture phone calls, manage follow-ups, and get an integrated CRM.
Is Skaala better than Timma for salons?
Timma is good at online booking with POS integration. Skaala is better if your customers frequently call — the AI answers 24/7 and books directly. Best results come from using both together.
Ready to switch to Skaala?
Start your free trial today — no commitment required.