Skaala
$29/mo
From $29/mo in the US, £25/mo in the UK, 299 SEK/NOK in Nordic markets
- AI receptionist + booking + CRM + payments in one platform
- Local phone number included — one per team on every plan
- 70+ languages supported in the same conversation
Competitor comparison
Skaala vs Treatwell. The full picture.
How Skaala compares to Treatwell — features, pricing, and where each one fits best.
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The short answer
Treatwell (treatwell.com) is a pan-European marketplace for beauty and wellness treatments. As of 15 May 2026, Treatwell operates in 11 countries (Belgium, Germany, Spain, France, Greece, Ireland, Italy, Lithuania, Netherlands, Austria, United Kingdom). They do not currently serve Sweden, Norway, Finland, or any Nordic country. UK and other listed-country salons can legitimately consider Treatwell for marketplace discovery alongside Skaala as the AI phone front line. Skaala is an AI receptionist plus operations platform: the AI answers the phone, books, updates CRM, and runs Stripe payments. Last checked 15 May 2026.
Feature Comparison
What's included, what's missing, what's extra.
| Feature | Skaala | Treatwell |
|---|---|---|
| AI-telefonsvar / AI call answering | Included | Se treatwell.com |
| Markedsplass for nye kunder / Marketplace discovery | Not available | Included |
| Lokalt telefonnummer inkludert | 1 per team, alle planer | Se treatwell.com |
| Svensk + norsk + engelsk + 70+ språk | Included | Flere europeiske språk |
| Innebygd booking / Built-in booking | Included | Included |
| Innebygd CRM / Built-in CRM | Included | Se treatwell.com |
| Stripe-betalinger / Stripe payments | Included | Se treatwell.com |
| Forretningsmodell / Business model | Fast SaaS-abonnement | Kommisjon per booking |
| Komplementært bruk / Complementary use | Ja — telefon | Ja — markedsplass |
| Startpris / Starting price | 299 NOK/mnd (Essential) | Se treatwell.com |
Pricing and what's included
Two different ways to handle customer calls and intake — compare what you actually get for the monthly cost.
Treatwell
Treatwell
European beauty marketplace — does not currently serve Nordic countries
Public pricing snapshot
- Treatwell Connect Starter — 35€/mo + 35% commission on first new-customer marketplace booking, 0% on repeat bookings, 2% online prepayment fee (treatwell.nl, verified 15 May 2026).
- NOT available in Sweden/Norway/Finland.
Sources and full assumptions are listed below.
Sources checked
Last verified: 2026-05-15
Treatwell publishes a Starter plan at 35€/mo plus 35% commission on the first marketplace booking from a new customer, 0% on repeat bookings, and a 2% online prepayment fee (verified on treatwell.nl 2026-05-15). Treatwell does NOT currently serve Sweden, Norway, Finland, or any Nordic country — only the 11 countries listed (BE/DE/ES/FR/GR/IE/IT/LT/NL/AT/UK). Skaala Essential is 299 NOK/mo and Business is 1,499 NOK/mo; both plans include one local number per team, booking, CRM, Stripe payments, and a 7-day trial (payment method required at signup).
Where Skaala is a sensible choice
What you actually get beyond Treatwell.
Different product categories — often complementary
Treatwell (treatwell.com) is a pan-European beauty marketplace that drives new customers to salons via the marketplace and booking page. Skaala is an AI receptionist plus operations platform. They live in different parts of the customer funnel. Last checked 13 May 2026.
Skaala solves the phone, Treatwell solves marketplace discovery
If the main need is finding new customers via a marketplace, Treatwell is an honest channel. If the main need is capturing phone calls from existing and new customers 24/7, Skaala is the focused choice.
The hybrid pattern is often right
Keep Treatwell for marketplace discovery (customers find you there) and put Skaala in front on the phone as the AI front line that captures calls — both from Treatwell leads who phone in and from returning customers.
Predictable SaaS model vs commission
Skaala is a flat SaaS subscription (299 NOK/mo Essential, 1,499 NOK/mo Business) with one local number per team. Treatwell uses a commission-based business model — see treatwell.com for current terms as of 13 May 2026.
Deep dive
Skaala vs Treatwell — how to compare the two
Treatwell (treatwell.com) and Skaala are two different product categories with different roles in a salon's customer funnel. Treatwell is Europe's largest marketplace for beauty and wellness treatments — it drives new customers to salons via the marketplace and booking page. Skaala is a fully AI-driven receptionist plus operations platform: the AI answers the phone, books appointments, updates CRM, and runs Stripe payments — in Swedish, Norwegian, English, and 70+ other languages. Last checked 13 May 2026.
We have not independently verified Treatwell's current commission and pricing model as of 13 May 2026 — see treatwell.com for their own partner page. Treatwell uses a commission-based business model; Skaala is a flat SaaS subscription (299 NOK/mo Essential, 1,499 NOK/mo Business). The two models are not directly comparable. Both Skaala plans include one local number per team, booking, CRM, Stripe payments, and a 7-day trial.
The complement pattern is often the right one. Keep Treatwell for marketplace discovery (customers find you there) and put Skaala in front on the phone as the AI front line that captures calls — both from Treatwell leads who phone in and from returning customers. They solve different parts of the customer funnel.
Honest bottom line: Treatwell is the right choice for salons that want marketplace distribution and accept the commission model for acquisition. Skaala is the right choice for salons that want an AI answering the phone 24/7 with booking, CRM, and Stripe payments in the base product. Many run both. Last checked 13 May 2026.
FAQ
Frequently Asked Questions
What is the difference between Skaala and Treatwell?
They are two different product categories. Treatwell is a pan-European beauty marketplace with a commission-based business model — it drives new customers to salons via the marketplace. Skaala is an AI receptionist plus operations platform with a flat SaaS subscription — it answers the phone, books, and runs Stripe payments. For many salons they are complementary. Checked 13 May 2026.
Can I use Skaala together with Treatwell?
Yes. Keep Treatwell for marketplace discovery (new customers find you there) and let Skaala be the AI front line on the phone after customers call (you miss no inbound calls, the AI books directly into your system). They solve different parts of your customer funnel.
When does Treatwell fit better?
If the main need is finding new customers via a marketplace, Treatwell is an honest channel. If the main need is capturing phone calls from existing and new customers 24/7, Skaala is the focused choice. They are not directly interchangeable — they are different models.
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See also
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