An AI receptionist that takes reservations while you cook
An AI receptionist that takesreservations while you cook
During lunch and dinner -- exactly when most customers call -- restaurant staff are at their busiest. Skaala answers every call, handles table reservations, and answers menu questions.
- Handles reservations around the clock
- Answers questions about menu and hours
- Reduces staff burden during rush hours
The restaurant industry has an inherent paradox: most reservations are made by phone during the hours when staff are busiest serving guests. During lunch and dinner rushes, answering the phone is nearly impossible, and every missed call is a potentially lost reservation. Skaala solves this by answering every call immediately, regardless of how hectic things are. The AI handles table reservations, answers menu and allergy questions, and can even take takeaway orders.
Built for the restaurant industry
Table reservations with section management
The AI handles reservations based on party size, available sections, and time slots. It understands concepts like patio, bar seating, and private dining. According to OpenTable (2024), 40% of restaurant reservations are made outside business hours.
Menu and allergy information
The AI can answer detailed questions about the menu, ingredients, allergens, and dietary requirements. Guests with gluten intolerance, nut allergies, or vegan preferences get accurate answers without interrupting staff.
Takeaway and catering orders
For restaurants offering takeaway or catering, the AI can take orders, provide estimated delivery times, and answer questions about minimum order values for catering events.
Event booking and large parties
The AI handles inquiries about private events, parties, and large groups. It collects relevant information about date, guest count, special requests, and budget, then sends a summary to the manager.
Frequently Asked Questions
Answers to common questions
The AI has access to your restaurant's booking system in real time. When a guest calls, it asks about date, time, party size, and any special requests. It checks availability, suggests alternatives if the requested time is full, and confirms the reservation via SMS.
Learn more about AI for restaurants
Restaurants