Skaala
$29/mo
From $29/mo in the US, £25/mo in the UK, 299 SEK/NOK in Nordic markets
- AI receptionist + booking + CRM + payments in one platform
- Local phone number included — one per team on every plan
- 70+ languages supported in the same conversation
Competitor comparison
Skaala vs Dstny. The full picture.
How Skaala compares to Dstny — features, pricing, and where each one fits best.
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The short answer
Dstny (dstny.com) is an established Nordic Unified Communications (UCaaS) provider with PBX, mobile switchboard, video, and team messaging for small and mid-size businesses. Skaala is an AI receptionist plus operations platform with booking, CRM, Stripe payments, and one local phone number per team. For many teams the hybrid pattern — Dstny as the UC backbone + Skaala as the AI front line on the main number — is the right fit. Last checked 13 May 2026.
Feature Comparison
What's included, what's missing, what's extra.
| Feature | Skaala | Dstny |
|---|---|---|
| AI call answering / AI-telefonsvar | Included flat 299/1499 SEK/mo (with number, booking, CRM) | Voice Agents: Night Agent 595 kr/mo, Receptionist 1,995 kr/mo, Overflow 5,995 kr/mo, Service Desk 9,995 kr/mo (all per month, not per user; sold on TOP of base PBX seats) |
| Unified Communications platform | Not available | Yes — Dstny's core product |
| Video conferencing | Not available | Included |
| Team messaging | Not available | Included |
| Local phone number included | 1 per team, every plan, flat price | Fastnätsnummer included but per-user count not publicly specified |
| Languages | EN + SV + NO + 70+ in same call | Swedish UI; other UI/support languages not publicly stated |
| Built-in booking | Included | Not native (Dstny is telephony, not booking) |
| Built-in CRM | Yes — with contact scoring | VoIPcube CRM integration; Microsoft Teams; API (Enterprise tier only) |
| Stripe payments | Included | Not offered (no payment integrations) |
| Call transcription / Summaries | Included | Call Assistant add-on 199 kr/user/mo |
| Trial / Prøveperiode | 7-day trial (payment method at signup) | Not publicly stated; sales-quoted onboarding |
| Target size | 1–25 people (small business focus) | Start-ups, SMB, Enterprise (full spectrum per dstny.se) |
| Apples-to-apples (AI receptionist functionality) | 1,499 SEK/mo flat (Business — includes phone, AI, CRM, booking, Stripe) | 1,995 SEK/mo Receptionist Voice Agent + min. 1× Pro seat at 109 SEK/user = ~2,104 SEK/mo for 1 user |
| Hybrid use (Dstny UC backbone + Skaala AI front line) | Recommended for teams already on Dstny | Common via call forwarding to Skaala number |
Pricing and what's included
Two different ways to handle customer calls and intake — compare what you actually get for the monthly cost.
Dstny
Dstny
Nordic UCaaS platform — complements an AI receptionist
Public pricing snapshot
- Dstny (dstny.se/priser, verified 15 May 2026).
- Base PBX per user/mo: Starter 0 kr (requires Dstny mobile subscription), Pro 109 kr, MS Teams 109 kr, Enterprise 149 kr.
- Per-user AI add-ons: Call Assistant 199 kr, Meeting Assistant 299 kr, Copilot 599 kr.
- Voice Agents (priced per month, NOT per user): Night Agent 595 kr, Receptionist 1,995 kr, Overflow 5,995 kr, Service Desk 9,995 kr.
- Mobile data plans 249/319/349/449 kr.
Sources and full assumptions are listed below.
Sources checked
Last verified: 2026-05-15
Dstny publishes pricing on dstny.se/priser (verified 15 May 2026; prices per user/mo unless stated otherwise, ex. VAT). Base PBX: Starter 0 kr (requires a Dstny mobile subscription to function), Pro 109 kr, MS Teams 109 kr, Enterprise 149 kr. Per-user AI add-ons: Call Assistant 199 kr (call analysis/summary), Meeting Assistant 299 kr, Copilot 599 kr. Voice Agents (priced per month, NOT per user): Night Agent 595 kr, Receptionist 1,995 kr, Overflow 5,995 kr, Service Desk 9,995 kr. Mobile data plans 249/319/349/449 kr. Native integrations: Microsoft Teams, VoIPcube CRM, calendar sync, API (Enterprise only). No payment integrations. Swedish UI; support Mon-Fri 8–17 (24/7 on Enterprise only). Apples-to-apples on AI receptionist: Skaala Business 1,499 NOK/mo flat (with included local number, booking, CRM, Stripe) vs Dstny Receptionist Voice Agent 1,995 NOK/mo as an add-on on top of at least Pro 109 kr/user — for 1–3 users the Dstny stack ends up more expensive. For larger teams with an existing Dstny base, the hybrid is honest.
Where Skaala is a sensible choice
What you actually get beyond Dstny.
Different categories that often combine
Dstny (dstny.com) is a Nordic Unified Communications (UCaaS) platform with PBX, mobile switchboard, video, and team chat. Skaala is an AI receptionist that answers inbound 24/7. Many teams run Skaala in front of a Dstny backbone. Last checked 13 May 2026.
Skaala solves inbound, Dstny solves UC
If the main need is catching inbound calls, booking, and updating CRM 24/7, Skaala is the right fit. If the main need is internal UC, video, and team chat, Dstny is the right fit.
The hybrid model is often correct
Dstny as the UC backbone, Skaala in front as the AI receptionist on the main number. You do not need to replace Dstny to win inbound coverage.
Included local number + 7-day trial
Skaala Essential (299 NOK/mo) and Business (1,499 NOK/mo) both include one local number per team. 7-day trial, no lock-in. Dstny's current pricing model — see dstny.com as of 13 May 2026.
Deep dive
Skaala vs Dstny — how to compare the two
Dstny and Skaala answer different questions. Dstny (dstny.com) is an established Nordic Unified Communications provider with PBX, mobile switchboard, video, and team messaging for SMBs. Skaala is a fully AI-driven receptionist plus integrated operations platform: the AI agent answers, books, updates CRM, handles Stripe payments, and syncs with Google Calendar and Outlook — in English, Swedish, Norwegian, and 70+ other languages. Both are serious choices. Last checked 13 May 2026.
We have not independently verified Dstny's current pricing structure as of 13 May 2026 — see dstny.com for their own pricing page. Skaala Essential is 299 NOK/mo (50 minutes) and Business is 1,499 NOK/mo. Both Skaala plans include one local number per team, booking, CRM, Stripe payments, calendar sync, and a 7-day trial.
The hybrid pattern is often the right one. Keep Dstny as the UC backbone for internal telephony, mobile switchboard, video, and team messaging; put Skaala in front on the main number as the AI front line (forward on first ring or after X seconds without answer). You do not have to replace Dstny to win inbound coverage.
Honest bottom line: Dstny is the right choice for teams that need the full UC stack (mobile switchboard, video, team chat). Skaala is the right choice for SMBs that want a focused AI receptionist with booking, CRM, and Stripe payments in the same product. Test both — Skaala has a 7-day trial. Last checked 13 May 2026.
FAQ
Frequently Asked Questions
What is the difference between Skaala and Dstny?
Dstny is a Nordic Unified Communications (UCaaS) platform with PBX, mobile switchboard, video, and team chat for SMBs. Skaala is an AI receptionist plus operations platform with booking, CRM, Stripe payments, and one local phone number per team. Both are legitimate — pick based on whether you need the full UC stack or a focused AI front line. Checked 13 May 2026.
Can I use Skaala together with Dstny?
Yes. A common hybrid pattern: keep Dstny as the UC backbone for internal telephony, video, and team messaging, and let Skaala be the AI front line on the main number (forward on first ring or after X seconds without answer). You do not have to replace Dstny to win inbound coverage.
When does Dstny fit better?
If the main need is internal telephony, mobile switchboard, video, and team chat for a team that wants the full UC stack, Dstny is an honest fit. If the main need is to never miss inbound calls, Skaala is the focused choice.
Last updated:
See also
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