Skaala
$29/mo
From $29/mo in the US, £25/mo in the UK, 299 SEK/NOK in Nordic markets
- AI receptionist + booking + CRM + payments in one platform
- Local phone number included — one per team on every plan
- 70+ languages supported in the same conversation
Competitor comparison
Skaala vs Cliento. The full picture.
How Skaala compares to Cliento — features, pricing, and where each one fits best.
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The short answer
Cliento (cliento.com) is a broad Swedish booking system covering far more than just salons — explicitly for beauty (hairdressers, barbers, skin care, spa, massage, clinics), service (car workshops, moving/cleaning, car wash, bike workshop), health (friskvård, sport hall, gym, racket hall), and talk-based businesses (law, psychology, therapy, coaching). Customer logos include BABOR, Akademiska sjukhuset, Kry, KAO, and Samotsoh — Cliento is a serious player with a cash register certified by the Swedish Tax Agency (Skatteverket) and Sweden-specific features (personalliggare, Swedish vehicle-registry lookup). Cliento markets itself explicitly as anti-phone — the pitch is that customers self-book online so you 'slipper svara i telefon' (don't have to answer the phone). Skaala is an AI receptionist plus operations platform that answers the phone. The two are complementary — Cliento for online booking across verticals, Skaala for the calls that still come in. Verified 15 May 2026.
Feature Comparison
What's included, what's missing, what's extra.
| Feature | Skaala | Cliento |
|---|---|---|
| AI call answering / AI-telefonsvar | Included | No — Cliento explicitly markets 'slipper svara i telefon' (don't answer the phone) |
| Online booking UI | Built-in booking | Yes — Cliento's core product, with custom styling |
| Customer register / CRM | Yes — with contact scoring | Yes — with photos, color recipes, treatment history |
| Local phone number included | 1 per team, every plan | n/a — no phone product |
| Languages | Swedish + Norwegian + English + 70+ more | Swedish only |
| Payments / Cash register | Stripe in-app | Skatteverket-certified cash register 299 kr/mo + Nets terminal from 299 kr/mo + online (Swish/Klarna) 99 kr/mo |
| Bookkeeping integration | Via Zapier | Automatic Fortnox 99 kr/mo (add-on) |
| SMS reminders | Included | 1.25 kr/SMS on Bas, 95 öre on Plus/Max |
| Sweden-specific compliance | Generic GDPR | Personalliggare + Swedish vehicle-registry lookup (3 kr/search) |
| Trial / Prøveperiode | 7-day trial (payment method at signup) | 30-day free trial, with or without lock-in |
| Markets served | Sweden + Norway + US + UK + 70+ languages | Sweden only |
| Target customer breadth | Service businesses with inbound calls | Generalist: beauty + service + health + talk-based (logos: BABOR, Kry, Akademiska sjukhuset, KAO, Samotsoh) |
| Starting price | 299 SEK/mo (Essential) | 299 SEK/mo (Bas) / 499 (Plus) / 799 (Max) |
Pricing and what's included
Two different ways to handle customer calls and intake — compare what you actually get for the monthly cost.
Cliento
Cliento
Swedish booking system for salons — complements an AI receptionist
Public pricing snapshot
- Cliento 3-tier ladder (SEK/mån ex.
- moms, cliento.com/priser 15 May 2026): Bas 299 kr (2 bookable resources, 1.25 kr/SMS) → Plus 499 kr (5 resources, 95 öre/SMS, marketing SMS 75 öre) → Max 799 kr (10 resources, multi-location, custom-design email, 95 öre/SMS).
- All tiers include unlimited users, calendar, customer register, scheduling, room/equipment booking, multi-resource (duo) booking, online booking with custom styling, reports/statistics, Google Calendar sync, phone/chat/email support.
- Add-ons (uniform across tiers): extra bookable resource 100 kr/mån, cash register with inventory 299 kr/mån, extra cash register 149 kr/mån, integrated Nets card terminal from 299 kr/mån, automatic Fortnox bookkeeping 99 kr/mån, online payments (card/Swish/Klarna) 99 kr/mån, vehicle registry lookup 3 kr/search.
- 30 days free trial, with or without commitment period.
Sources and full assumptions are listed below.
Sources checked
Last verified: 2026-05-15
Cliento publishes three tiers on cliento.com/priser (verified 15 May 2026, ex. VAT): Bas 299 SEK/mo (2 bookable resources, 1.25 kr/SMS for reminders), Plus 499 SEK/mo (5 resources, 95 öre/SMS, marketing SMS 75 öre), Max 799 SEK/mo (10 resources, multi-location, custom-design email). All tiers include unlimited users, calendar, customer register with photos/color recipes/treatment history, scheduling, room/equipment booking, multi-resource booking, custom-styled online booking, reports and statistics, Google Calendar sync, and phone/chat/email support. Add-ons (uniform across tiers): extra bookable resource 100 kr/mo, cash register with inventory 299 kr/mo, extra cash register 149 kr/mo, integrated Nets card terminal from 299 kr/mo, automatic Fortnox bookkeeping 99 kr/mo, online payments (card/Swish/Klarna) 99 kr/mo, vehicle registry lookup 3 kr/search. 30-day free trial, with or without commitment. Cliento has a Skatteverket-certified cash register and Sweden-specific features (personalliggare, Swedish vehicle-registry lookup). Cliento serves the Swedish market only. Skaala Essential is 299 NOK/mo (50 minutes including AI phone answering) and Business is 1,499 NOK/mo; both plans include one local number per team, the AI receptionist, booking, CRM, Stripe payments, and a 7-day trial (payment method at signup). Skaala Essential and Cliento Bas cost exactly the same (299 SEK/mo) — pick based on which category matches the problem you're solving: Cliento if customers should self-book online, Skaala if they call.
Where Skaala is a sensible choice
What you actually get beyond Cliento.
Different categories that often combine
Cliento (cliento.com) is a well-respected Swedish booking system for salons and clinics. Skaala is an AI receptionist plus operations platform. For many salons they are complementary rather than competing. Last checked 13 May 2026.
Skaala solves the phone, Cliento solves online booking
If the main need is a dedicated online booking system with customer records and staff scheduling, Cliento is an honest fit. If the main need is to never miss inbound calls with AI answering 24/7, Skaala is the focused choice.
The hybrid pattern is often right
Keep Cliento as your booking system and let Skaala be the AI front line on the phone — the AI answers calls 24/7, qualifies, and can book into Cliento via Zapier. You do not have to replace Cliento.
Included local number + 7-day trial
Skaala Essential (299 NOK/mo) and Business (1,499 NOK/mo) both include one local number per team, booking, CRM, and Stripe payments. 7-day trial. Cliento's current pricing model — see cliento.com as of 13 May 2026.
Deep dive
Skaala vs Cliento — how to compare the two
Cliento (cliento.com) and Skaala answer different questions. Cliento is a well-respected Swedish booking system for salons, clinics, and service businesses, with online booking, customer records, and staff scheduling. Skaala is a fully AI-driven receptionist plus operations platform: the AI answers the phone, books appointments, updates CRM, and runs Stripe payments — in Swedish, Norwegian, English, and 70+ other languages. For many salons they are complementary. Last checked 13 May 2026.
We have not independently verified Cliento's current pricing structure as of 13 May 2026 — see cliento.com for their own pricing page. Skaala Essential is 299 NOK/mo (50 minutes) and Business is 1,499 NOK/mo. Both Skaala plans include one local number per team, booking, CRM, Stripe payments, calendar sync, and a 7-day trial.
The complement pattern is often the right one. Keep Cliento for online booking and customer records; put Skaala in front on the phone as the AI front line that captures customers who prefer to call. You do not have to switch to win inbound coverage.
Honest bottom line: Cliento is the right choice for salons that want a dedicated booking system. Skaala is the right choice for salons that want an AI answering the phone 24/7 with booking, CRM, and Stripe payments in the same product. Run both — Skaala has a 7-day trial. Last checked 13 May 2026.
FAQ
Frequently Asked Questions
What is the difference between Skaala and Cliento?
Cliento is a well-respected Swedish online booking system for salons and clinics. Skaala is an AI receptionist plus operations platform with booking, CRM, Stripe payments, and one local phone number per team. For many salons they are complementary rather than competing — Cliento for online booking, Skaala for phone customers. Checked 13 May 2026.
Can I use Skaala together with Cliento?
Yes, it is a common pattern. Keep Cliento as your booking system for online flows and let Skaala be the AI front line on the main number — the AI answers calls 24/7, qualifies and transfers or books into Cliento via Zapier integration. You do not have to replace Cliento.
When does Cliento fit better?
If the main need is a dedicated online booking system with customer records and staff scheduling, Cliento is an honest fit. If the main need is to never miss inbound calls with AI answering 24/7, Skaala is the focused choice. Many salons run both.
Last updated:
See also
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